Welcome to Our Practice
Coronavirus Advice 12.08.20
NHS 111 can be contacted 24 hours a day, either online or by phone. You will be assessed, given advice, and directed straightaway to the local service that can best meet your needs, including Sefton’s local GP out of hours team.
For minor illnesses or injuries, Litherland Walk-in Centre is there to help but you must telephone first instead of going to the centre on 0300 100 1004. It is operating from 8am until 8pm including Bank Holidays.
Patients can also seek medical advice at the West Lancashire Walk-in Centre and the Skelmersdale Walk-in Centre. Both centres are open seven days a week from 8am to 8pm, including bank holidays. Patients wishing to attend the Skelmersdale Walk-in Clinic need to call in advance to book an appointment. You can reach them on 01695 402180.
Anyone with COVID-19 (coronavirus) symptoms – a high temperature or a new, continuous cough and/or loss of taste or smell – who needs medical advice, should use the dedicated NHS 111 COVID-19 service online at www.111.nhs.uk/COVID-19.
“Please make sure that your medicine cabinet and first aid kit are well stocked with all the essentials so you can treat any minor injuries or ailments such as cuts, burns, sprains or headaches.”
Some essential items you should always have on hand are:
- Pain relievers – paracetamol or ibuprofen
- Allergy tablets.
- Indigestion remedy
- First aid kit
- Sterile dressings
- Antiseptic wipes
“If you are experiencing a life-threatening, medical emergency – please dial 999 to give yourself the best chance of recovery.”
If you are going outside to enjoy the nice weather, make sure you stay two metres away from people that are outside your household. It’s also important to remember to protect yourself from the sun by wearing sunscreen and a hat.
For more information about Litherland Walk-in Centre, please visit: https://www.nwbh.nhs.uk/walk-in-centres
Coronavirus (COVID-19) useful links
To protect yourself and others, we have, with immediate effect, made the following changes to how we deliver services to you:
- ALL requests for appointments will be triaged on the phone by either a GP or Practice Nurse. Please make sure you provide our reception staff with the correct contact number, so the GP or Nurse can ring you back.
- Access into the Practice is significantly restricted. If you are asked to attend the Practice, please ensure that you follow the guidance given.
- Your consultation with the GP or Practice Nurse could be by telephone or by video, please inform the reception staff what you preference would be.
- As you will appreciate, our telephone lines are going to be extremely busy, so if you have a NON-Urgent medical query, please submit your query using E-Consult.
- You will find the E-Consult form on our home page. E-Consult is a quick and easy way for you to consult with a GP. You will receive a response within two working days.
- ALL prescriptions will be sent electronically to your nominated pharmacy.
- No paper prescriptions can be collected from the Practice.
- In conjunction with our Medicines Management Team we have commenced providing four post dated prescriptions for people where it is clinically safe to do so. This means if you are on a regular medication and it does not require any regular clinical review, your medication will be processed by your nominated pharmacy for the next four months.
- If you still need to order your medication, please set up online access using the NHS App.
By downloading the NHS App, you can:
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- order repeat prescriptions - see your available medicines and request a new repeat prescription
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
Please note that you will only be able to book a Telephone appointment during the Coronavirus Pandemic period
Self Certification & Fitness to Work Note
- You can self certificate for the first seven days of ANY illness. Forms can be download from https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2. Please DO NOT attend the Practice to collect a blank form
- If you need to provide an ISOLATION NOTE to your employer, please visit:
We will be continuing to provide routine childhood immunisations. Please be aware that the schedule for us to administer this service will change whilst in the Coronavirus pandemic. If your child requires their immunisations, please ring the Practice and a member of our reception team will book the appointment for you. ONLY one person will be allowed to accompany the child whilst the immunisations are being administered. On arrival at the practice, personal protective equipment will be worn by the Practice Nurse and also by yourself.
Advice for Parents during COVID-19 Pandemic: Advice Leaflet (opens in a new window)
Please remember to protect yourself and others:
Please follow the updates provided by our Government
Stay Safe and Alert- this will protect us and help us to protect you
Some other useful contact sites:
- National Domestic Violence Helpline: 0808 2000 247 - www.nationalhelpline.org.uk
- IRISi interventions: irisi.org/iris/find-your-local-iris-site/ www.gov.uk/guidance/domestic-abuse-how-to-get-help
- SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19
- NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
- Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.
- ICON: Babies cry: You can cope. http://iconcope.org/
- MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk
- YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. https://youngminds.org.uk
- Public Health England - Guidance on looking after mental health and wellbeing during the COVID-19 Pandemic - https://www.gov.uk/government/publications/covid-19-guidance-for-the-public-on-mental-health-and-wellbeing/guidance-for-the-public-on-the-mental-health-and-wellbeing-aspects-of-coronavirus-covid-19
- Health at Home - this site will provide an overview of NHS services that are available - https://www.nhs.uk/health-at-home/
- Sefton Council - COVID-19 response - Support for Sefton residents - https://www.sefton.gov.uk/
- Government advice on employment and financial support - https://www.gov.uk/coronavirus
- Bereavement Support:
- Urgent Eyecare Service (CUES)