Friends & Family Test (FFT)

Would you recommend this service to friends and family?

 The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, more than 10 million pieces of patient feedback have been submitted. The FFT has been rolled out across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

Please feel free to print out a copy of this questionnaire, complete it and return it to the Practice.  All comments about the service we provide or about our team are most welcome.

If you are attending the practice in person, please feel free to complete a FFT questionnaire and put it in the RED post box located in the waiting area (opposite Reception)

Currently, we are unable to offer an on-line FFT questionnaire, but we have requested a solution from our IT provider and hope to be able to offer this soon.

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